Differences

This shows you the differences between two versions of the page.

--- parents:parents [2017/06/01 09:38] – [Prerequisites] gregor
+++ parents:parents [2024/03/05 13:13] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
+====== Parents ======
+====== What do you want to do? ======
+===== I want to know what is required to set up an account =====
+  * [[parent:account_requirements|Account Requirements]]
+===== I want to create a new account using =====
+  * [[https://old.silentdismissal.com/video/parent_app_iphone.mp4|the Android version of the app]]
+  * [[https://old.silentdismissal.com/video/parent_app_iphone.mp4|the iPhone version of the app]]
+  * [[parent:create_web_account|a web browser]]
+===== I want to add a student to my existing account using =====
+  * [[parents:add_student_android|the Android version of the app]]
+  * [[parents:add_student_iphone|the iPhone version of the app]]
+  * [[parents:add_student_web|a web browser]]
+===== I forgot my password. I need to get it using =====
+  * [[parents:recover_password_android|the Android version of the app]]
+  * [[parents:recover_password_iphone|the iPhone version of the app]]
+  * [[parents:recover_password_web|a web browser]]
+===== My E-Mail address has changed. I need my user ID changed for =====
+  * [[parents:change_email_android|the Android version of the app]]
+  * [[parents:change_email_android|the iPhone version of the app]]
+  * [[parents:change_email_web|a web browser]]
+===== I want to configure notifications for =====
+  * [[parents:notifications_android|the Android version of the app]]
+  * [[parents:notifications_iphone|the iPhone version of the app]]
+  * [[parents:notification_web|a web browser]]
+===== I want to set the normal dismissal method by day of the week using =====
+  * [[parents:set_daily_android|the Android version of the app]]
+  * [[parents:set_daily_iphone|the iPhone version of the app]]
+  * [[parents:set_daily_web|a web browser]]
+===== I want to override the normal dismissal for today (or a future date) using =====
+  * [[parents:set_override_android|the Android version of the app]]
+  * [[parents:set_override_iphone|the iPhone version of the app]]
+  * [[parents:set_override_web|a web browser]]
+===== I want to set it so my student will be picked up by a different family with a different Pick Up ID =====
+  * [[parents:set_override_android|the Android version of the app]]
+  * [[parents:set_override_iphone|the iPhone version of the app]]
+  * [[parents:set_override_web|a web browser]]
+===== I want to send a reminder to my child using =====
+  * [[parents:send_reminder_android|the Android version of the app]]
+  * [[parents:send_reminder_iphone|the iPhone version of the app]]
+  * [[parents:sent_reminder_web|a web browser]]
+===== I want to review the recent changes to the dismissal method using =====
+  * [[parents:review_changes_android|the Android version of the app]]
+  * [[parents:review_changes_iphone|the iPhone version of the app]]
+  * [[parents:review_changes_web|a web browser]]
+===== I want to clear an override set for today or a different future date using =====
+  * [[parents:set_override_android#clear_override|the Android version of the app]]
+  * [[parents:set_override_iphone#clear_override|the iPhone version of the app]]
+  * [[parents:set_override_web#clear_override|a web browser]]
+===== I want to see the current day of the week settings for normal dismissal using =====
+  * [[parents:set_daily_android|the Android version of the app]]
+  * [[parents:set_daily_iphone|the iPhone version of the app]]
+  * [[parents:set_daily_web|a web browser]]
+===== I want to be able to access all of the features with =====
+  * [[the Android version of the app]]
+  * [[the iPhone version of the app]]
+  * [[a web browser]]
+===== I want to know why I have to pay for the mobile app =====
+  * [[Why do I have to pay for this|the Android version of the app]]
+  * [[Why do I have to pay for this|the iPhone version of the app]]
+===== The school is purchasing my subscription. How do I get it activated for =====
+  * [[parents:activate_mobile_android|the Android version of the app]]
+  * [[parents:activate_mobile_iphone|the iPhone version of the app]]
+  * [[parents:activate_web|a web browser]]
+===== Cancel Subscription for =====
+  * [[parents:cancel_subscription_android|the Android version of the app]]
+  * [[parents:cancel_subscription_iphone|the iPhone version of the app]]
+  * a web browser - does not apply
 Information for parents regarding Silent Dismissal at your child's school.
 ====== Parent Accounts ======
+===== Why =====
+One of the most often asked questions from parents is "[[Why do I have to pay for this]]?"
 ====== Basics ======
 **The level of access and manner in which you access Silent Dismissal is controlled by each individual school.**
@@ Line 16: / Line 107: @@
 An example may be something like this fictitious school: southdetroit.sdcs999.com
+=== Limited Availability ===
+The Silent Dismissal [[parents:web interface|Parent Web]] is not available at all schools. An additional fee is charged to schools to allow parent access via the web interface. If you do not see a link on the sign in page to create a parent account or if you a see a message indicating that parent access is not provided you will not be able to manage your students' account via the web. Mobile app access may still be available. Please check with your school.
 ==== Mobile App ====
-=== August 24, 2016 ===
-<color darkred>**__There are some known problems with the app on some school servers. We are working as quickly as possible to update all individual school servers and hope to have this completed by Labor Day weekend.__**</color>
-<color darkgreen>**__If the app requests that you purchase All Access again for the current school year, please do not purchase the app again. The server updates will correct this problem__**</color>
 The mobile app is available at no cost for any parent to download from either the Google Play store or the Apple App store. The majority of the features in the app require an in-app purchase to use. They also require that the school allows the various features to be used.
@@ Line 36: / Line 125: @@
 ===== Creating An Account =====
 ==== Web ====
-{{ :parents:web.jpg?300 |Web Browser Icons}}
+[[parent:create_web_account|Instructions for creating a parent web account]]
-To create an account you will first need to open a web browser. In the browser address field **//__(not in a search engine!)__//** you will need to enter the web URL. The URL is comprised of your school code, a period, your school domain, followed by dot com.
-**Example**: yourschool.sdcs1.com
-=== Click on Create Parent Account ===
-{{ :parents:createaccount.png?200 |Create Account Link}}
-If you do not see //Create Parent Account// then your school is not licensed for access on the web and you will need to download the mobile app.
-=== Fill Out the Create Account Form ===
-All of the information required to fill out the form is described in the [[parents:parents#prerequisites|prerequisites]] section above.
-{{ :parents:createaccountform.png?500 |}}
-You can quickly determine if your school does not support parent access by navigating to the web page and looking for the orange links titled //Create Parent Account// and //Parent Forgot Password//. If these links do not appear, then your school does not support web access and you will be required to obtain the mobile app from either the Google Play store or the Apple App store.
-Click on the //Create Parent Account// to create  your account. In order to proceed, you will need to have a valid e-mail address and will need to know the school code and reference code for at least one child. Additional children may be added after your account is created.
-Enter your e-mail address in the first field. This will be your account ID and will be used to send your password in the event you have forgotten it. Each e-mail address may be used only one time. If you have already registered an account with your e-mail address, you will need to recover the password for that account as a new account with the same e-mail address cannot be created.
-Enter your first and last names into the appropriate fields.
-For the password, choose something secure but also something that you will be able to easily remember. Do not reuse your password from other accounts, in particular from any financial or mail accounts that you may have. Silent Dismissal stores these passwords in unencrypted text so that we may send your password to you via e-mail in the event you have forgotten it. For this reason, it is important to use a distinct password for your Silent Dismissal Parent Connect account.
-You will need to enter your password two times to ensure that you have entered it properly. Do not include any spaces in your password.
-The school code may already be filled in for you on the page. If it is not, you will need to obtain this information from your school. Type the code in exactly, noting the specific usage of uppercase and lowercase letters.
-The combined Reference-Code fields are associated to a single student. It is not possible to register for an account without having a valid student Reference-Code. Student Reference-Codes are used to associate students to accounts. Protect all of your student Reference-Codes as you would something like your bank card PIN as anyone with the code can access associate your child to his or her account.
-After the information has been entered, press the **Create Account** button. If everything is correct, you will be directed to your portal page. If not, read the error information provided then try again.
@@ Line 75: / Line 134: @@
 Separate applications are available for [[parents:ios_app|Apple iOS]] and [[parents:android_app|Android]] devices.
-====== Parent Web Interface ======
-The Silent Dismissal [[parents:web interface|Parent Web]] is not available to all schools. An additional fee is charged to schools to allow parent access via the web interface. If your school provides access via the **Parent Web Interface**, instructions on this page should answer most of your questions.
+The video on [[http://silentdismissal.com/tour_parents.php|this page]] shows how to set up an account using the mobile app and the basics of using the app.