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parents:parents [2017/06/01 09:40] – [Web] gregorparents:parents [2024/03/05 13:13] (current) – external edit 127.0.0.1
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 +====== Parents ======
 +====== What do you want to do? ======
 +===== I want to know what is required to set up an account =====
 +  * [[parent:account_requirements|Account Requirements]]
 +===== I want to create a new account using =====
 +  * [[https://old.silentdismissal.com/video/parent_app_iphone.mp4|the Android version of the app]]
 +  * [[https://old.silentdismissal.com/video/parent_app_iphone.mp4|the iPhone version of the app]]
 +  * [[parent:create_web_account|a web browser]]
 +
 +===== I want to add a student to my existing account using =====
 +  * [[parents:add_student_android|the Android version of the app]]
 +  * [[parents:add_student_iphone|the iPhone version of the app]]
 +  * [[parents:add_student_web|a web browser]]
 +
 +===== I forgot my password. I need to get it using =====
 +  * [[parents:recover_password_android|the Android version of the app]]
 +  * [[parents:recover_password_iphone|the iPhone version of the app]]
 +  * [[parents:recover_password_web|a web browser]]
 +
 +===== My E-Mail address has changed. I need my user ID changed for =====
 +  * [[parents:change_email_android|the Android version of the app]]
 +  * [[parents:change_email_android|the iPhone version of the app]]
 +  * [[parents:change_email_web|a web browser]]
 +
 +===== I want to configure notifications for =====
 +  * [[parents:notifications_android|the Android version of the app]]
 +  * [[parents:notifications_iphone|the iPhone version of the app]]
 +  * [[parents:notification_web|a web browser]]
 +
 +===== I want to set the normal dismissal method by day of the week using =====
 +  * [[parents:set_daily_android|the Android version of the app]]
 +  * [[parents:set_daily_iphone|the iPhone version of the app]]
 +  * [[parents:set_daily_web|a web browser]]
 +
 +===== I want to override the normal dismissal for today (or a future date) using =====
 +  * [[parents:set_override_android|the Android version of the app]]
 +  * [[parents:set_override_iphone|the iPhone version of the app]]
 +  * [[parents:set_override_web|a web browser]]
 +
 +===== I want to set it so my student will be picked up by a different family with a different Pick Up ID =====
 +  * [[parents:set_override_android|the Android version of the app]]
 +  * [[parents:set_override_iphone|the iPhone version of the app]]
 +  * [[parents:set_override_web|a web browser]]
 +
 +===== I want to send a reminder to my child using =====
 +  * [[parents:send_reminder_android|the Android version of the app]]
 +  * [[parents:send_reminder_iphone|the iPhone version of the app]]
 +  * [[parents:sent_reminder_web|a web browser]]
 +
 +===== I want to review the recent changes to the dismissal method using =====
 +  * [[parents:review_changes_android|the Android version of the app]]
 +  * [[parents:review_changes_iphone|the iPhone version of the app]]
 +  * [[parents:review_changes_web|a web browser]]
 +
 +===== I want to clear an override set for today or a different future date using =====
 +  * [[parents:set_override_android#clear_override|the Android version of the app]]
 +  * [[parents:set_override_iphone#clear_override|the iPhone version of the app]]
 +  * [[parents:set_override_web#clear_override|a web browser]]
 +
 +===== I want to see the current day of the week settings for normal dismissal using =====
 +  * [[parents:set_daily_android|the Android version of the app]]
 +  * [[parents:set_daily_iphone|the iPhone version of the app]]
 +  * [[parents:set_daily_web|a web browser]]
 +
 +===== I want to be able to access all of the features with =====
 +  * [[the Android version of the app]]
 +  * [[the iPhone version of the app]]
 +  * [[a web browser]]
 +
 +===== I want to know why I have to pay for the mobile app =====
 +  * [[Why do I have to pay for this|the Android version of the app]]
 +  * [[Why do I have to pay for this|the iPhone version of the app]]
 +  
 +===== The school is purchasing my subscription. How do I get it activated for =====
 +  * [[parents:activate_mobile_android|the Android version of the app]]
 +  * [[parents:activate_mobile_iphone|the iPhone version of the app]]
 +  * [[parents:activate_web|a web browser]]
 +
 +===== Cancel Subscription for =====
 +  * [[parents:cancel_subscription_android|the Android version of the app]]
 +  * [[parents:cancel_subscription_iphone|the iPhone version of the app]]
 +  * a web browser - does not apply
 +
 +
 +
 +
 +
 +
 Information for parents regarding Silent Dismissal at your child's school. Information for parents regarding Silent Dismissal at your child's school.
 ====== Parent Accounts ====== ====== Parent Accounts ======
 +===== Why =====
 +One of the most often asked questions from parents is "[[Why do I have to pay for this]]?"
 +
 ====== Basics ====== ====== Basics ======
 **The level of access and manner in which you access Silent Dismissal is controlled by each individual school.** **The level of access and manner in which you access Silent Dismissal is controlled by each individual school.**
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 An example may be something like this fictitious school: southdetroit.sdcs999.com An example may be something like this fictitious school: southdetroit.sdcs999.com
 +
 +=== Limited Availability ===
 +The Silent Dismissal [[parents:web interface|Parent Web]] is not available at all schools. An additional fee is charged to schools to allow parent access via the web interface. If you do not see a link on the sign in page to create a parent account or if you a see a message indicating that parent access is not provided you will not be able to manage your students' account via the web. Mobile app access may still be available. Please check with your school.
  
 ==== Mobile App ==== ==== Mobile App ====
-=== August 24, 2016 === 
-  
  
-<color darkred>**__There are some known problems with the app on some school servers. We are working as quickly as possible to update all individual school servers and hope to have this completed by Labor Day weekend.__**</color> 
- 
-<color darkgreen>**__If the app requests that you purchase All Access again for the current school year, please do not purchase the app again. The server updates will correct this problem__**</color> 
  
 The mobile app is available at no cost for any parent to download from either the Google Play store or the Apple App store. The majority of the features in the app require an in-app purchase to use. They also require that the school allows the various features to be used. The mobile app is available at no cost for any parent to download from either the Google Play store or the Apple App store. The majority of the features in the app require an in-app purchase to use. They also require that the school allows the various features to be used.
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 Separate applications are available for [[parents:ios_app|Apple iOS]] and [[parents:android_app|Android]] devices. Separate applications are available for [[parents:ios_app|Apple iOS]] and [[parents:android_app|Android]] devices.
-====== Parent Web Interface ====== + 
-The Silent Dismissal [[parents:web interface|Parent Web]] is not available to all schools. An additional fee is charged to schools to allow parent access via the web interface. If your school provides access via the **Parent Web Interface**, instructions on this page should answer most of your questions.+The video on [[http://silentdismissal.com/tour_parents.php|this page]] shows how to set up an account using the mobile app and the basics of using the app. 
  
  
parents/parents.1496324408.txt.gz · Last modified: 2024/03/05 12:58 (external edit)