Silent Dismissal

User Tools

Site Tools

Trace:
parents:the_iphone_version_of_the_app

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Last revisionBoth sides next revision
parents:the_iphone_version_of_the_app [2017/08/19 06:26] – [Electronic Method] gregorparents:the_iphone_version_of_the_app [2017/08/19 06:37] – [Manual Method] gregor
Line 12: Line 12:
   - Your password will be e-mailed to you. This happens immediately; there is no queuing for later processing. If you haven't seen the e-mail within a minute, check your junk mail. If it is not in your junk mail then you can safely presume that you will not be receiving the message so proceed to the manual method below.   - Your password will be e-mailed to you. This happens immediately; there is no queuing for later processing. If you haven't seen the e-mail within a minute, check your junk mail. If it is not in your junk mail then you can safely presume that you will not be receiving the message so proceed to the manual method below.
 ===== Manual Method ===== ===== Manual Method =====
 +//The execution of these steps are performed by each school individually for their own parents only and are therefore governed by the policies of each school. Silent Dismissal does not control the operating policies of the school with regard to parent password recovery.//
 +
 +  - Contact the school
 +    - Usually this must be done in person for security reasons
 +  - Inform the school staff to perform these instructions
 +    - Sign in to Silent Dismissal using an administrator account
 +    - Navigate to Reports / Parents : Account List
 +    - Locate the entry for your account
 +      - Use CTRL-F to search, or
 +      - Click on column header for name to sort then scroll through the list
 +    - Click on your e-mail (User ID) address
 +    - On the **Parent Access Account Student List** hover the mouse pointer over the e-mail (User ID) address to view the current password
 +      - Alternatively, the school may use the edit box in the upper right hand corner to set an different password
 +
 +==== Manual Option 2 ====
 +Depending upon school policy, the school may agree to provide the password by sending it via e-mail to the listed e-mail address in response to a telephone request for assistance.
 +