User IDs @yahoo.com will not receive recovery password messages. Yahoo! blocks all messages originating from Silent Dismissal.
The execution of these steps are performed by each school individually for their own parents only and are therefore governed by the policies of each school. Silent Dismissal does not control the operating policies of the school with regard to parent password recovery.
Depending upon school policy, the school may agree to provide the password by sending it via e-mail to the listed e-mail address in response to a telephone request for assistance.